ABOUT CLAAZ LTD
A London trading house built on kept promises.
Claaz Ltd was founded on a simple observation: in international trade, the firms that last are not the ones with the lowest quote, but the ones whose numbers still hold when the container is loaded.
OUR STORY
How we came to work this way.
We started out doing what most trading companies do — matching a buyer to a supplier and taking a cut of the difference. It worked until it didn’t. A short-weight shipment here, a missing certificate there, and we learned that an introduction is not a service. What a client actually buys is certainty.
So we rebuilt the business around control rather than volume. We reduced the number of suppliers we work with and increased how well we know them. We put inspection before shipment instead of arbitration after it. We started disclosing our margin, which cost us some deals and won us better ones.
Today Claaz runs a deliberately tight book: fewer clients, longer relationships, and a standard of documentation that survives a customs query, a bank audit or an awkward conversation with a supermarket buyer. We would rather turn down a file than open one we cannot stand behind.
OUR VALUES
What we hold ourselves to.
Candour
We give you the difficult answer early, when it is still cheap to act on, rather than the comfortable one at the point of no return.
Diligence
Every supplier is visited, verified and reviewed. Every shipment is checked against a written specification, not a verbal assurance.
Consistency
The tenth order is handled exactly like the first: same checks, same documents, same named contact, same standard.
Partnership
We are measured by whether a client is still with us in five years, not by what we made on a single consignment.
5
Continents served
40+
Vetted supply partners
72h
Typical quote turnaround
1
Named contact per file
INSIDE THE FIRM
How the firm is set up.
The desk
A small London team of trade managers, each responsible for a product group and a named list of clients. Your enquiry is answered by the person who will run the file, not by a general inbox.
The network
Vetted agents, inspectors and freight forwarders in every market we operate in. They are chosen for continuity, reviewed annually, and paid by us rather than by the supplier.
The controls
Written specifications, documented inspection points, disclosed costings and a single reference number that follows a consignment from enquiry through to final invoice.
STANDARDS
Documentation that stands up to scrutiny.
Trade is won in the warehouse and lost in the paperwork. Every Claaz consignment travels with a complete, consistent document set, prepared in advance and checked before dispatch rather than chased after arrival.
- Commercial invoice and detailed packing list
- Certificate of origin and preference documentation
- Bill of lading or air waybill, correctly consigned
- Product-specific health, phytosanitary and conformity certificates
- Pre-shipment inspection report and photographic record
- Correct commodity codes and customs declarations at both ends
GET IN TOUCH
Work with a firm that answers the phone.
We take on a limited number of new accounts each quarter so that every client keeps a named trade manager. If that is how you would like to buy, get in touch.